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What are the requirements of renting
a car?
Driver must be at least 21 years of age and possess a valid Singapore Class 3 driver's license
and original Singapore Identity Card. |
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What does the car rental rate cover?
Rates include rental of vehicle on a 24 hour basis for usage
in Singapore only. Example: If the car was collected at 12pm
today, it has to be return at 12pm the next day. |
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What if I need to extend the rental period?
The hirer will have to inform A-Star Car Rental of such intention
immediately. |
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What if I am unable to return the car
on time?
It is the hirer's responsibility to inform A-Star Car Rental
should he/she is not able to return the car on time. Every excess
hour will be charged at one fifth of the agreed rental rate.
However it is up to A-Star Car Rental discretion to accept the
delay. |
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Do I need to refill the petrol tank?
The hirer should refill the petrol tank to the same level as
when he/she collected the vehicle. If the tank is not refuel
to the same level, the cost of petrol plus a service charge
of $10 will be levied. |
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Can I drive the vehicle to Malaysia?
No. The vehicle is for use in Singapore only. |
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What if the vehicle is involved in an
accident?
The hirer must report all accidents to A-Star Car Rental immediately.
Should there be any bodily injuries, the hirer must report to
the respective authorities after informing A-Star Car Rental.
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What if the vehicle breaks down?
The hirer must report all vehicle breakdowns to A-Star Car Rental
immediately. This 24 hour Emergency Breakdown Service is provided
free of charge to the hirer. A replacement vehicle will be provided
subject to availability. In the event that no replacement vehicle
is available, a pro rated refund will be given to the hirer.
Please note that punctured tires, empty petrol tank, flat battery,
loss of car key or key locked inside of vehicle does not constitute
a breakdown. In the event that the 24 hour Emergency Breakdown
Service is called upon to response to such occurrence, the hirer
shall bear a service charge of $50 per trip plus the cost of
replacing the parts. |
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What if I receive a parking fine?
The hirer shall be responsible for all parking and traffic violations.
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What is the form of payment for the rental?
We only accept payment in the form of cash. |
